TERMS AND CONDITIONS

Effective Date: June 27, 2025
Last Updated: July 1, 2025

By using this website or making a purchase, you are entering into a legally binding agreement with DOROTEA ARTS owned by DOROTEA JOVANOVIĆ PR DOROTEA INTERIORS & ARTS PIB:115125338 MB:68118581 and agree to be bound by the following Terms and Conditions.

1. General

DOROTEA ARTS is headquartered in the Republic of Serbia and provides original, handcrafted artworks to customers worldwide. These Terms may be updated without prior notice. Continued use of the website constitutes acceptance of the revised terms.

2. Intellectual Property

All content on this website—including but not limited to artworks, images, designs, graphics, and text—is the exclusive intellectual property of DOROTEA ARTS.

• Purchasing an artwork grants you ownership of the physical object only.

• All copyrights, trademarks, moral rights, and intellectual property rights—including but not limited to all rights of reproduction, public display, adaptation, licensing, and usage for promotional or commercial purposes—remain solely and exclusively with DOROTEA ARTS, without limitation, even after the physical artwork has been sold.

• DOROTEA ARTS retains irrevocable, perpetual, and unrestricted rights to reproduce, exhibit, license, or otherwise use any artwork or its image for marketing, commercial, promotional, and archival purposes in any medium globally.

• Buyers are expressly prohibited from reproducing, distributing, or using any work or its likeness for commercial or non-commercial purposes without prior written authorization.

Any unauthorized use will result in immediate legal action.

3. Orders and Payments

All orders are subject to acceptance. We reserve the absolute right to cancel or refuse any order, including but not limited to those that appear fraudulent or incomplete. Customers are responsible for providing accurate information at checkout.

4. Pricing and Taxes

Prices are subject to change without notice. Unless otherwise indicated, all prices are exclusive of applicable VAT, import taxes, duties, and handling fees, which are the sole responsibility of the buyer.

5. Shipping

We offer insured international shipping. Once an item is handed over to the carrier, risk of loss transfers to the buyer. Customs delays or additional border charges are outside our control and responsibility.

6. Returns and Exchanges

Due to the unique, handmade nature of our products, all sales are final. No returns or exchanges will be accepted.

7. Limitation of Liability

To the maximum extent permitted by law, DOROTEA ARTS shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of data, income, or profit. Total liability shall be limited to the amount paid for the purchased item.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Serbia. Any dispute shall be exclusively submitted to the competent courts in Belgrade, Serbia.

9. Contact

Email: arts.dorotea@gmail.com
Address: Jurija Gagarina 32, Novi Beograd (Belgrade)

TERMS OF SALE AND REFUND POLICY

Effective Date: June 27, 2025
Last Updated: July 1, 2025

1. Product Description

Each product is an original, handmade item, and slight variations in color, texture, or size are inherent features of artisanal creation. These are not considered defects and do not constitute grounds for return.

2. Order Confirmation

Orders are confirmed only upon full payment. Cancellations are accepted strictly within a three (3) hour window post-purchase. No exceptions will be made beyond this timeframe.

3. Payment Terms

Payments are processed via secure, third-party platforms. DOROTEA ARTS does not store any financial data. Unauthorized chargebacks constitute breach of agreement and will be pursued legally.

4. Shipping and Delivery

All shipments are carefully packaged, documented with photo/video proof, and dispatched with tracking and insurance. Any customs, import duties, or taxes are borne solely by the buyer.

We are not liable for delays or issues arising after dispatch.

5. Damage During Transit

If an item arrives damaged, the buyer must immediately contact the shipping insurer and provide all requested evidence. DOROTEA ARTS accepts no liability once the product has been transferred to the carrier.

6. Copyright and Ownership

The buyer obtains ownership of the physical artwork only.
All copyright, intellectual property, and usage rights—including but not limited to rights of reproduction, distribution, public display, adaptation, and use in commercial or marketing materials—remain fully, exclusively, and permanently with DOROTEA ARTS. This applies universally and without limitation, regardless of the sale or transfer of the physical artwork.
DOROTEA ARTS owned by DOROTEA JOVANOVIĆ PR DOROTEA INTERIORS & ARTS PIB:115125338 MB:68118581 reserves an unrestricted, irrevocable right to use the artwork or its likeness for commercial, promotional, digital, print, or any other purpose worldwide without limitation.
Any reproduction or modification by the buyer without express written consent is strictly prohibited and legally actionable.

7. Refunds and Cancellations

All sales are final. Refunds are only granted if the cancellation is requested within three (3) hours of order placement and before shipment has occurred. No other refunds or cancellations will be entertained.

8. Legal Jurisdiction

These Terms are governed by the laws of the Republic of Serbia. The courts of Belgrade, Serbia, shall have exclusive jurisdiction over any legal matter or dispute.

9. Contact

Email: arts.dorotea@gmail.com
Address: Jurija Gagarina 32, Novi Beograd (Belgrade)